Here are some key strategies and resources to help you work remotely.
This page contains information and links to commonly used student resources in online learning. Click on the tiles on the right to access more information. To change the section, click on the buttons at the top.
Here is a quick list of items to consider when preparing to study online.
• Computer, Laptop, Tablet or Smart Phone
• Speakers & Microphone (built-in or external)
• Keyboard
• Mouse
• Headset
• Power Cords
• Ethernet Cable or Wi-Fi connection
We recognize that some of our students may need wi-fi and computer facility access. Specially
designed, socially distant computer labs on campus are open for students. Wi-Fi access will also
remain accessible in computer labs, dormitories and other locations on campus.
If experiencing these challenges, please inform your instructors so they can work with you on
alternative assignments.
Some Internet Service Providers are making accommodations to assist with internet access during this time. Below are a few links with information from some major providers*.
Your professor will let you know which platform they use Canvas, Teams, Echo360 or a combination of the three.
Canvas allows you to access your grades and courses syllabus.
Teams allows for chat, video conferencing, and file sharing.
MyApps.uta.edu provides students access to many common applications used on campus including Canvas, Teams, Office 365, MyMAV and more.
Matlab, SolidWorks and AnSYS are available for students to download on their home device. To access these software programs, you must submit a request in ServiceNow.
Stay connected with classmates and professors by using Microsoft Teams to chat, talk and share files.
Access electronic resources from the UTA Libraries website.
Tutoring services are provided by Academic Success Coaching.
One-on-one tutoring can be booked via TutorTrac. Your tutor will connect with you over Microsoft Teams for a virtual session.
eTutoring is available via Canvas.
OIT offers a variety of computer labs across campus in order to assist students with their academic endeavors. Each computer lab is equipped with PC and/or Macintosh computers, monochrome and/or color printers, an abundant array of office and general productivity software, as well as discipline-specific software
Computer stations are regularly cleaned after each use and students can ask for their workspace to be cleaned before use. The lab locations are listed below.
A list of software available in computer labs can be found here
|
Lab:
Location: Phone: System: |
Architecture
Rooms 109 & 113 817-272-1215 PC's |
Business (COBA)
Rooms 336 817-272-5418 PC's |
Engineering (ELB)
Rooms 256 817-272-1269 PC's |
|---|---|---|---|
| Mon | 8:00 AM - 12:00 AM | 9:00 AM - 4:00 PM | 9:00 AM - 4:00 PM |
| Tue | 8:00 AM - 12:00 AM | 9:00 AM - 4:00 PM | 9:00 AM - 4:00 PM |
| Wed | 8:00 AM - 12:00 AM | 9:00 AM - 4:00 PM | 9:00 AM - 4:00 PM |
| Thur | 8:00 AM - 12:00 AM | 9:00 AM - 4:00 PM | 9:00 AM - 4:00 PM |
| Fri | 8:00 AM - 12:00 AM | 9:00 AM - 4:00 PM | 9:00 AM - 4:00 PM |
| Sat | 12:00 PM - 5:00 PM | CLOSED | CLOSED |
| Sun | 12:00 AM - 5:00 PM | 12:00 PM - 5:00 PM | CLOSED |
|
Lab:
Location: Phone: System: |
Fine Arts
Rooms 404, 411, 411A, 412, 412A 817-272-5761 PC's & Mac's |
University Center
Rooms 200 Campus line only ext. 2x4320 PC's & Mac's |
|---|---|---|
| Mon | 7:30 AM - 10:00 PM | 8:00 AM - 11:00 PM |
| Tue | 7:30 AM - 10:00 PM | 8:00 AM - 11:00 PM |
| Wed | 7:30 AM - 10:00 PM | 8:00 AM - 11:00 PM |
| Thu | 7:30 AM - 10:00 PM | 8:00 AM - 11:00 PM |
| Fri | 7:30 AM - 10:00 PM | 8:00 AM - 11:00 PM |
| Sat | 12:00 PM - 5:00 PM | 11:00 AM - 10:00 PM |
| Sun | 12:00 PM - 5:00 PM | CLOSED |
|
Lab:
Location: Phone: System: |
Modern Languages
TH 307 Mac's |
Maverick Activity Center
Room 100 (817) 272-3155 PC's |
|---|---|---|
| Mon | 8:00 AM - 5:00 PM | 8:00 AM - 8:00 PM |
| Tue | 8:00 AM - 5:00 PM | 8:00 AM - 8:00 PM |
| Wed | 8:00 AM - 5:00 PM | 9:00 AM - 9:00 PM |
| Thur | 8:00 AM - 5:00 PM | 8:00 AM - 8:00 PM |
| Fri | 8:00 AM - 5:00 PM | 8:00 AM - 8:00 PM |
| Sat | CLOSED | 12:00 PM - 8:00 PM |
| Sun | CLOSED | CLOSED |
If you are are using a specialized departmental lab for a capstone or senior design course please contact your instructor or the department regarding lab availability.
Connect to various support services across campus including the IT Help Desk, Admissions,
Financial Aid, Registrar, or Student Accounts.
Need technology related help? The Information Technology Help Desk is available via phone and chat.
This is the section for Faculty. Click on the tiles on the right to access more information.
To change the section, click on the buttons at the top.
When packing your items from campus, be sure to bring your computer, charger and essential
materials home after work.
Here is a quick list of physical items to consider having:
• Computer
• Keyboard
• Mouse
• Headset
• Power Cords
• Ethernet Cable
Some Internet Service Providers are making accommodations to assist with internet access during this time. Below are a few links with information from some major providers*.
Resources for conducting remote teaching can be found on the Canvas Remote Teaching website.
Most of the applications you will need to successfully work off-campus are accessible via myapps.uta.edu including Office 365, Canvas, Teams, MyMav and UT Share.
Try accessing your essential systems such as Teams, Canvas, MyMav and UT Share as soon as
possible in order to ensure a smooth transition. If you discover that you have an issue
accessing a system, check the Knowledge Base for how to articles and resource guides.
If you are unable to successfully connect to the applications required for your duties submit a
ServiceNow ticket or call
817-272-2208. The Office of Information Technology is working diligently to respond to needs
during this transition as quickly and effectively as possible.
Remote training for employees is provided by OIT and Business Affairs via Teams and Canvas. Check out the training links below for resources and classes schedules related to Teams, SiteImprove, Microsoft Bookings, Sitecore, Canvas for Non-Academic Use, CampusPress, Process Improvement, MyMav and UT Share.
Teams is the primary method for calling and chatting within the UTA community. Make sure that
your team and colleagues know how to best contact you (phone, chat, or email).
If you have not been migrated to a new Teams phone (you still have a Nortel phone on-campus),
complete the
Migration Request Form a to
initiate your conversion to Teams Calling. It will currently take approximately 24 hours to
complete your request.
Once you have been migrated, you will have access to make and receive calls from off-campus.
Continue to employ the security best practices as you work remotely. If you are working with
sensitive information, be sure to keep any paperwork secured and to lock your computer when you
are not using it.
Be prepared to use multifactor authentication when accessing applications including Canvas,
MyMav, Office 365 and more. Multifactor authentication is required as a security measure for
users accessing applications from off-campus locations.
As faculty and staff of the University of Texas at Arlington, it is important that we each do
our part to safeguard University data. Please review
additional details about protecting
University data and assets.
As a VPN user at UTA, you may or may not realize that many of our systems and applications no
longer require VPN to access them. Several examples that no longer require VPN are: Microsoft
Teams, MARS, Canvas and Microsoft Office, because they already use two-factor authentication.
Using VPN with applications and systems that do not require it may cause some lag; as your
computer or device will make multiple unnecessary hops to get to them.
Some systems that do require you to use a VPN connection are:
• Sitecore Training Instance
• ImageNow
• CEMS
• Omega
• ARGUS
Further systems may require a VPN to connect, please contact your local desktop support
personnel for more information.
Talk with your manager and colleagues to determine what is the most important work to complete during your time working remotely.
Convert your in-person meetings to virtual meetings by adding a Teams Meeting link to your outlook invitation.
This is the section for Staff. Click on the tiles on the right to access more information.
To change the section, click on the buttons at the top.
As you transition to working from home, please use this web page as a guide to help you get
started. If you determine technology problems may prevent you from working remotely, check with
your supervisor or IT for support.
When packing your items from campus, be sure to bring your computer, charger and essential
materials home after work.
Here is a quick list of physical items to consider having:
• Computer
• Keyboard
• Mouse
• Headset
• Power Cords
• Ethernet Cable
Some Internet Service Providers are making accommodations to assist with internet access during this time. Below are a few links with information from some major providers*.
If there is a possibility you will need to work remotely, be sure to bring your laptop, charger
and essential materials home after work.
Be sure you have contact information for your department chair, technical assistance in your
college, colleagues with similar duties, and anyone that you supervise.
Most of the applications you will need to successfully work off-campus are accessible via myapps.uta.edu including Office 365, Canvas, Teams, MyMav and UT Share.
Try accessing your essential systems such as Teams, Canvas, MyMav and UT Share as soon as
possible in order to ensure a smooth transition. If you discover that you have an issue
accessing a system, check the Knowledge Base for how to articles and resource guides.
If you are unable to successfully connect to the applications required for your duties submit a
ServiceNow ticket or call
817-272-2208. The Office of Information Technology is working diligently to respond to needs
during this transition as quickly and effectively as possible.
Remote training for employees is provided by OIT and Business Affairs via Teams and Canvas. Check out the training links below for resources and classes schedules related to Teams, SiteImprove, Microsoft Bookings, Sitecore, Canvas for Non-Academic Use, CampusPress, Process Improvement, MyMav and UT Share.
Teams is the primary method for calling and chatting within the UTA community. Make sure that
your team and colleagues know how to best contact you (phone, chat, or email).
If you have not been migrated to a new Teams phone (you still have a Nortel phone on-campus),
complete the
Migration Request Form a to
initiate your conversion to Teams Calling. It will currently take approximately 24 hours to
complete your request.
Once you have been migrated, you will have access to make and receive calls from off-campus.
Continue to employ the security best practices as you work remotely. If you are working with
sensitive information, be sure to keep any paperwork secured and to lock your computer when you
are not using it.
Be prepared to use multifactor authentication when accessing applications including Canvas,
MyMav, Office 365 and more. Multifactor authentication is required as a security measure for
users accessing applications from off-campus locations.
As faculty and staff of the University of Texas at Arlington, it is important that we each do
our part to safeguard University data. Please review
additional details about protecting
University data and assets.
As a VPN user at UTA, you may or may not realize that many of our systems and applications no
longer require VPN to access them. Several examples that no longer require VPN are: Microsoft
Teams, MARS, Canvas and Microsoft Office, because they already use two-factor authentication.
Using VPN with applications and systems that do not require it may cause some lag; as your
computer or device will make multiple unnecessary hops to get to them.
Some systems that do require you to use a VPN connection are:
• Sitecore Training Instance
• ImageNow
• CEMS
• Omega
• ARGUS
Further systems may require a VPN to connect, please contact your local desktop support
personnel for more information.
Talk with your manager and colleagues to determine what is the most important work to complete during your time working remotely.
Convert your in-person meetings to virtual meetings by adding a Teams Meeting link to your outlook invitation.
If you are sick or unavailable, know to whom you can hand off essential work.
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