As we work to remain operational during this evolving Coronavirus (COVID-19) response,
here are some key strategies and resources to help you make the shift to working remotely.
This page contains information and links to commonly used student resources in online learning. Click on the tiles on the right to access more information. To change the section, click on the buttons at the top.
Here is a quick list of items to consider when preparing to study online.
• Computer, Laptop, Tablet or Smart Phone
• Speakers & Microphone (built-in or external)
• Keyboard
• Mouse
• Headset
• Power Cords
• Ethernet Cable or Wi-Fi connection
We recognize that some of our students may need wi-fi and computer facility access. Specially designed, socially distant computer labs on campus are open for students. Wi-Fi access will also remain accessible in computer labs, dormitories and other locations on campus.
If experiencing these challenges, please inform your instructors so they can work with you on alternative assignments.
Some Internet Service Providers are making accommodations to assist with internet access during this time. Below are a few links with information from some major providers*.
Your professor will let you know which platform they plan to use for instruction. They may use Canvas, Teams, Echo360 or a combination of the three.
Canvas allows you to access your grades and courses syllabus.
Teams allows for chat, video conferencing, and file sharing.
MyApps.uta.edu provides students access to many common applications used on campus including Canvas, Teams, Office 365, MyMAV and more.
Adobe Creative Cloud services are available for students for free use until May 31, 2020.
Matlab, SolidWorks and AnSYS are available for students to download on their home device. To access these software programs, you must submit a request in ServiceNow.
Stay connected with classmates and professors by using Microsoft Teams to chat, talk and share files.
Access electronic resources from the UTA Libraries website.
The University Tutorial & Supplemental Instruction (UTSI) office and IDEAS Center will continue to serve students utilizing Canvas and Teams.
Supplemental Instruction (SI) sessions will continue at their scheduled time via Microsoft Teams. UTSI digital one-on-one tutoring can still be booked via TutorTrac Monday – Sunday (7am – 9pm) and online eTutoring continues to be available 24/7.
The IDEAS Center is available for 'digital walk ins' via Teams Monday-Friday (10am-7pm) and Sat/Sun (10am-4pm).
Students can also access the Tutoring Resources Canvas Course where there are videos, handouts, and other helpful posts available to assist with coursework.
Listed below are the current available labs and their capacity starting March 23, 2020:
These spaces have been reconfigured to comply with social distancing recommendations and have the supplies necessary for recommended cleaning practices. Computer stations will be cleaned after each use and students can ask for their workspace to be cleaned before use. The lab locations are listed below.
A list of software available in computer labs can be found
here.
|
Lab:
Location: Phone: System: |
Architecture
Rooms 319 & 324 817-272-1215 PC's |
Engineering (ELB)
Rooms 256 817-272-1269 PC's |
|---|---|---|
| M - F | 9:00 AM - 6:00 PM | 9:00 AM - 6:00 PM |
| Sat | 10:00 AM - 5:00 PM | CLOSED |
| Sun | 10:00 AM - 5:00 PM | 12:00 PM - 5:00 PM |
|
Lab:
Location: Phone: System: |
Fine Arts
Rooms 404, 411, 411A, 412, 412A 817-272-5761 PC's & Mac's |
University Center
Rooms 200 Campus line only ext. 2x4320 PC's & Mac's |
|---|---|---|
| M - F | 9:00 AM - 5:00 PM | 10:00 AM - 6:00 PM |
| Sat | 12:00 PM - 5:00 PM | 11:00 AM - 5:00 PM |
| Sun | 12:00 PM - 5:00 PM | 11:00 AM - 5:00 PM |
|
Lab:
Location: System: |
Modern Languages
TH 307 Mac's |
|
|---|---|---|
| M - F | 9:00 AM - 4:00 PM | |
| Sat | CLOSED | |
| Sun | CLOSED |
If you are are using a specialized departmental lab for a capstone or senior design course please contact your instructor or the department regarding lab availability.
Connect to various support services across campus including the IT Help Desk, Admissions, Financial Aid, Registrar, or Student Accounts.
Students and applicants can connect with an Admissions, Financial Aid, Registrar, or Student Accounts Representative via the chat feature.
Communication Center Chat Hours:
Monday-Friday 9am-12pm
Need technology related help? The Information Technology Help Desk is available via phone and chat.
This is the section for Faculty. Click on the tiles on the right to access more information.
To change the section, click on the buttons at the top.
As you transition to working from home, please use this web page as a guide to help you get started. If you determine technology problems may prevent you from working remotely, check with your supervisor or IT for support.
When packing your items from campus, be sure to bring your computer, charger and essential materials home after work.
Here is a quick list of physical items to consider having:
• Computer
• Keyboard
• Mouse
• Headset
• Power Cords
• Ethernet Cable
Some Internet Service Providers are making accommodations to assist with internet access during this time. Below are a few links with information from some major providers*.
Resources for conducting remote teaching can be found on the Canvas Remote Teaching website.
Most of the applications you will need to successfully work off-campus are accessible via myapps.uta.edu including Office 365, Canvas, Teams, MyMav and UT Share.
Make sure you know how to access your network and necessary systems.
Try accessing your essential systems such as Teams, Canvas, MyMav and UT Share as soon as possible in order to ensure a smooth transition. If you discover that you have an issue accessing a system, check the Knowledge Base for how to articles and resource guides.
If you are unable to successfully connect to the applications required for your duties submit a
ServiceNow ticket or call 817-272-2208. The Office of Information Technology is working diligently to respond to needs during this transition as quickly and effectively as possible.
Training for staff provided by OIT and Business Affairs is transitioning to remote offerings via Teams or Canvas. Check out the training links below for resources and classes schedules related to Teams, SiteImprove, Microsoft Bookings, Sitecore, Canvas for Non-Academic Use, CampusPress, Process Improvement, MyMav and UT Share. Additional sessions will be posted on the training sites as they become available.
Teams is the primary method for calling and chatting within the UTA community. Make sure that your team and colleagues know how to best contact you (phone, chat, or email).
If you have not been migrated to a new Teams phone (you still have a Nortel phone on-campus), complete the
Migration Request Form a to initiate your conversion to Teams Calling. It will currently take approximately 24 hours to complete your request.
Once you have been migrated, you will have access to make and receive calls from off-campus.
Continue to employ the security best practices as you work remotely. If you are working with sensitive information, be sure to keep any paperwork secured and to lock your computer when you are not using it.
Be prepared to use multifactor authentication when accessing applications including Canvas, MyMav, Office 365 and more. Multifactor authentication is required as a security measure for users accessing applications from off-campus locations.
As faculty and staff of the University of Texas at Arlington, it is important that we each do our part to safeguard University data. Please review
additional details about protecting University data and assets.
As a VPN user at UTA, you may or may not realize that many of our systems and applications no longer require VPN to access them. Several examples that no longer require VPN are: Microsoft Teams, MARS, Canvas and Microsoft Office, because they already use two-factor authentication. Using VPN with applications and systems that do not require it may cause some lag; as your computer or device will make multiple unnecessary hops to get to them.
Some systems that do require you to use a VPN connection are:
• Sitecore Training Instance
• ImageNow
• CEMS
• Omega
• ARGUS
Further systems may require a VPN to connect, please contact your local desktop support personnel for more information.
Talk with your manager and colleagues to determine what is the most important work to complete during your time working remotely.
Look through your Outlook calendar and add Teams call-in options. Practice using video calling and screen sharing to maintain team dynamics and continue to collaborate.
This is the section for Staff. Click on the tiles on the right to access more information.
To change the section, click on the buttons at the top.
As you transition to working from home, please use this web page as a guide to help you get started. If you determine technology problems may prevent you from working remotely, check with your supervisor or IT for support.
When packing your items from campus, be sure to bring your computer, charger and essential materials home after work.
Here is a quick list of physical items to consider having:
• Computer
• Keyboard
• Mouse
• Headset
• Power Cords
• Ethernet Cable
Some Internet Service Providers are making accommodations to assist with internet access during this time. Below are a few links with information from some major providers*.
If there is a possibility you will need to work remotely, be sure to bring your laptop, charger and essential materials home after work.
Be sure you have contact information for your department chair, technical assistance in your college, colleagues with similar duties, and anyone that you supervise.
Most of the applications you will need to successfully work off-campus are accessible via myapps.uta.edu including Office 365, Canvas, Teams, MyMav and UT Share.
Try accessing your essential systems such as Teams, Canvas, MyMav and UT Share as soon as possible in order to ensure a smooth transition. If you discover that you have an issue accessing a system, check the Knowledge Base for how to articles and resource guides.
If you are unable to successfully connect to the applications required for your duties submit a
ServiceNow ticket or call 817-272-2208. The Office of Information Technology is working diligently to respond to needs during this transition as quickly and effectively as possible.
Training for staff provided by OIT and Business Affairs is transitioning to remote offerings via Teams or Canvas. Check out the training links below for resources and classes schedules related to Teams, SiteImprove, Microsoft Bookings, Sitecore, Canvas for Non-Academic Use, CampusPress, Process Improvement, MyMav and UT Share. Additional sessions will be posted on the training sites as they become available.
Teams is the primary method for calling and chatting within the UTA community. Make sure that your team and colleagues know how to best contact you (phone, chat, or email).
If you have not been migrated to a new Teams phone (you still have a Nortel phone on-campus), complete the
Migration Request Form a to initiate your conversion to Teams Calling. It will currently take approximately 24 hours to complete your request.
Once you have been migrated, you will have access to make and receive calls from off-campus.
Continue to employ the security best practices as you work remotely. If you are working with sensitive information, be sure to keep any paperwork secured and to lock your computer when you are not using it.
Be prepared to use multifactor authentication when accessing applications including Canvas, MyMav, Office 365 and more. Multifactor authentication is required as a security measure for users accessing applications from off-campus locations.
As faculty and staff of the University of Texas at Arlington, it is important that we each do our part to safeguard University data. Please review
additional details about protecting University data and assets.
As a VPN user at UTA, you may or may not realize that many of our systems and applications no longer require VPN to access them. Several examples that no longer require VPN are: Microsoft Teams, MARS, Canvas and Microsoft Office, because they already use two-factor authentication. Using VPN with applications and systems that do not require it may cause some lag; as your computer or device will make multiple unnecessary hops to get to them.
Some systems that do require you to use a VPN connection are:
• Sitecore Training Instance
• ImageNow
• CEMS
• Omega
• ARGUS
Further systems may require a VPN to connect, please contact your local desktop support personnel for more information.
Talk with your manager and colleagues to determine what is the most important work to complete during your time working remotely.
Look through your Outlook calendar and add Teams call-in options. Practice using video calling and screen sharing to maintain team dynamics and continue to collaborate.
If you or a family member are sick or unavailable, know to whom you can hand off essential work.
© 2020 The University of Texas at Arlington. All rights reserved.
701 S. Nedderman Drive • Arlington, TX 76019 • 817-272-2011