Here are some key strategies and resources to help you work remotely.

Student Instructions

This page contains information and links to commonly used student resources in online learning. Click on the tiles on the right to access more information. To change the section, click on the buttons at the top.

Tech Devices & Computer Labs

We recognize that some students may need wi-fi and computer facility access. There are computer labs open to students and wi-fi access is available across campus.

Computer Labs

OIT offers a variety of computer labs across campus in order to assist students with their academic endeavors. Each computer lab is equipped with PC and/or Macintosh computers, monochrome and/or color printers, an abundant array of office and general productivity software, as well as discipline-specific software

Computer stations are regularly cleaned after each use and students can ask for their workspace to be cleaned before use. The lab locations are listed below.


A list of software available in computer labs can be found here.

Available Labs and Hours
Lab:
Location:
Phone:
Systems:
Architecture
Rooms 109 & 113
817-272-1215
PC's
Business (COBA)
Rooms 336
817-272-5418
PC's
Engineering (ELB)
Rooms 256
817-272-1269
PC's
Mon 7:30 AM - 10:30 PM 12:00 PM - 9:00 PM 9:00 AM - 5:00 PM
Tue 7:30 AM - 10:30 PM 9:00 AM - 5:00 PM 9:00 AM - 5:00 PM
Wed 7:30 AM - 10:30 PM 9:00 AM - 5:00 PM 9:00 AM - 5:00 PM
Thur 7:30 AM - 10:30 PM 9:00 AM - 5:00 PM 9:00 AM - 5:00 PM
Fri 7:30 AM - 10:30 PM 7:30 AM - 3:00 PM 2:00 PM - 9:00 PM
Sat 12:00 PM - 5:00 PM 12:00 PM - 5:00 PM CLOSED
Sun CLOSED CLOSED CLOSED
Lab:
Location:
Phone:
Systems:
Fine Arts
Rooms 404, 411, 411A, 412, 412A
817-272-5761
PC's & Mac's
M.A.C.
Maverick Activities Center
817-272-3155
PC's & MAC's
University Center
Rooms 200
Campus line only ext. 2x4320
PC's & Mac's
Mon 7:30 AM - 9:30 PM 8:00 AM - 6:00 PM 8:00 AM - 8:00 PM
Tue 7:30 AM - 9:30 PM 8:00 AM - 6:00 PM 8:00 AM - 8:00 PM
Wed 7:30 AM - 9:30 PM 8:00 AM - 6:00 PM 8:00 AM - 8:00 PM
Thu 7:30 AM - 9:30 PM 8:00 AM - 6:00 PM 8:00 AM - 8:00 PM
Fri 7:30 AM - 7:30 PM 8:00 AM - 6:00 PM 8:00 AM - 8:00 PM
Sat 12:00 PM - 5:00 PM 8:00 AM - 6:00 PM 8:00 AM - 8:00 PM
Sun 12:00 PM - 5:00 PM 8:00 AM - 6:00 PM 8:00 AM - 8:00 PM

If you are are using a specialized departmental lab for a capstone or senior design course please contact your instructor or the department regarding lab availability.

Access My Class

Your professor will let you know which platform they use Canvas, Teams, Echo360 or a combination of the three.

Canvas allows you to access your grades and courses syllabus.

Teams allows for chat, video conferencing, and file sharing.

Digital Library

Access electronic resources from the UTA Libraries website.

Tutoring

Tutoring services are provided by Academic Success Coaching.

One-on-one tutoring can be booked via TutorTrac. Your tutor will connect with you over Microsoft Teams for a virtual session.

eTutoring is available via Canvas.

Support

Connect to various support services across campus including the IT Help Desk, Admissions, Financial Aid, Registrar, or Student Accounts.

IT Help Desk

Need technology related help? The Information Technology Help Desk is available via phone and chat.

Faculty Instructions

This is the section for Faculty. Click on the tiles on the right to access more information.
To change the section, click on the buttons at the top.

Tech and Access

If you are resuming working from home:
  1. Work with your supervisor to ensure you have all of the equipment you need to successfully work remotely.
  2. Setup OneDrive Data Sync to ensure your files are being backed up across all devices.
  3. Complete your migration to Teams Calling if you have not already done so.
Hardware and Physical Materials

When packing your items from campus, be sure to bring your computer, charger and essential materials home after work.

Here is a quick list of physical items to consider having:
• Computer
• Keyboard
• Mouse
• Headset
• Power Cords
• Ethernet Cable

Security

Safeguarding University Data

Continue to employ the security best practices as you work remotely. If you are working with sensitive information, be sure to keep any paperwork secured and to lock your computer when you are not using it.

Be prepared to use multifactor authentication when accessing applications including Canvas, MyMav, Office 365 and more. Multifactor authentication is required as a security measure for users accessing applications from off-campus locations.

As faculty and staff of the University of Texas at Arlington, it is important that we each do our part to safeguard University data. Please review additional details about protecting University data and assets.

VPN:

As a VPN user at UTA, you may or may not realize that many of our systems and applications no longer require VPN to access them. Several examples that no longer require VPN are: Microsoft Teams, MARS, Canvas and Microsoft Office, because they already use two-factor authentication. Using VPN with applications and systems that do not require it may cause some lag; as your computer or device will make multiple unnecessary hops to get to them.

Some systems that do require you to use a VPN connection are:
• Sitecore Training Instance
• ImageNow
• CEMS
• Omega
• ARGUS

Further systems may require a VPN to connect, please contact your local desktop support personnel for more information.