The Help Desk is here to help our students, faculty, and staff with common technical issues and IT requests. See below details for contacting Help Desk.

 

Get Help

Submit a  ServiceNow Self-Service Ticket 

Chat with an Agent:  live chat

Help Desk Main Office  817.272.2208

Email Help Desk at helpdesk@uta.edu

Student Online Exam Support: Click here


Help Desk Hours of Operation

Phone Support

Monday - Thursday 7 am - 9 pm
Friday 7 am - 8 pm
Saturday 9 am - 6 pm
Sunday 9 am - 6 pm

Chat Support

Monday - Thursday 8 am - 8 pm
Friday 8 am - 7 pm
Saturday 10 am - 5 pm
Sunday 10 am - 5 pm

Help Desk Walk-up Support

Second Floor, Central Library

Monday - Friday 9 am - 6 pm
Saturday 9 am - 6 pm
Sunday 9 am - 6 pm

Contact:  817.272.2208



OIT Business Hours

Monday - Friday 8am - 5pm