Get Help
The Help Desk is here to help our students, faculty, and staff with common technical issues and IT requests. Use the tiles on the right to find ways you can get help.
Online Service Portal
Use our ServiceNow Support Portal to search the knowledge base, check on the status of existing tickets, order new services, or report a problem.
OIT Support Hours
- Monday - Friday
- 8 am - 5 pm
Live Chat with Help Desk
You can live chat with us for help by using our chat portal.
Our Chat Support Hours
- Monday - Thursday
- 8 am - 8 pm
- Friday
- 8 am - 7 pm
- Saturday
- 10 am - 5 pm
- Sunday
- 10 am - 5 pm
Support Over Phone Calls
You can call us directly at 817-272-2208 for help.
Our Phone Support Hours
- Monday - Thursday
- 7 am - 9 pm
- Friday
- 7 am - 8 pm
- Saturday
- 9 am - 6 pm
- Sunday
- 9 am - 6 pm
In-Person Support
You can come to us directly for help. We are located at second floor, Central Library.
Our In-Person Support Hours
- Monday - Friday
- 9 am - 6 pm
- Saturday
- 9 am - 6 pm
- Sunday
- 9 am - 6 pm
Our Location
