FAQ

Frequently Asked Questions

1. Is UTA still using UTShare?

Yes. Integrations between UTShare and Concur are being developed. UTShare is still recording the budgetary/accounting information and disbursing the payments. Concur will be used for creating travel requests (formerly known as travel authorizations), booking travel, creating an expense report and reconciling ProCards.

2. Will I need to attend training?

Training is required for all Concur users, including travelers, administrative professionals/delegates, managers, etc., to gain access to the system.

3. Are delegates required to enter all travel request and expense report information?

Departments can determine which tasks in Concur are completed by the traveler and/or their delegate. Travelers will have access to self-service in Concur.

4. Is a per diem calculator included in Concur?

5. Who will determine the encumbrance amount?

In accordance with UTA policy, the person creating the travel request should make a reasonable estimate of the total cost of the trip. More information can be found on the Division of Business Affairs website.

6. Do I have to download the TripIt app and the Concur app?

No, but it is recommended. Using the apps will speed up travel and expense processes. For example, travelers can upload receipt photos to the app and administrative professionals/delegates can view travel itineraries.

7. Do I have to pay for the TripIt Pro app?

8. What security requirements must I meet to have the Concur app installed on my mobile device?

To have an app that is used to conduct UTA business, the employee must have their device password protected and encrypted.
For more information, view the Information Security and Acceptable Use Policy.

9. Will UTA provide cell phones for staff and employees to use during travel?

No. Users can install Concur and TripIt on their personal devices if they are using the technology for their own travel. For more information, visit the UTA Prohibited Technologies Security Policy.