Frequently Asked Questions
- Is UTA still using UTShare?
- Will I need to attend training?
- Are delegates required to enter all travel request and expense report information?
- Is a per diem calculator included in Concur?
- Who will determine the encumbrance amount?
- Do I have to download the TripIt app and the Concur app?
- Do I have to pay for the TripIt Pro app?
- What security requirements must I meet to have the Concur app installed on my mobile device?
- Will UTA provide cell phones for staff and employees to use during travel?
1. Is UTA still using UTShare?
- Yes. Integrations between UTShare and Concur are being developed. UTShare is still recording the budgetary/accounting information and disbursing the payments. Concur will be used for creating travel requests (formerly known as travel authorizations), booking travel, creating an expense report and reconciling ProCards.
2. Will I need to attend training?
- Training is required for all Concur users, including travelers, administrative professionals/delegates, managers, etc., to gain access to the system.
3. Are delegates required to enter all travel request and expense report information?
- Departments can determine which tasks in Concur are completed by the traveler and/or their delegate. Travelers will have access to self-service in Concur.
4. Is a per diem calculator included in Concur?
- Yes
5. Who will determine the encumbrance amount?
- In accordance with UTA policy, the person creating the travel request should make a reasonable estimate of the total cost of the trip. More information can be found on the Division of Business Affairs website.
6. Do I have to download the TripIt app and the Concur app?
- No, but it is recommended. Using the apps will speed up travel and expense processes. For example, travelers can upload receipt photos to the app and administrative professionals/delegates can view travel itineraries.
7. Do I have to pay for the TripIt Pro app?
- No. This app is free for UTA constituents.
8. What security requirements must I meet to have the Concur app installed on my mobile device?
- To have an app that is used to conduct UTA business, the employee must have their device password protected and encrypted.
- For more information, view the Information Security and Acceptable Use Policy.
9. Will UTA provide cell phones for staff and employees to use during travel?
- No. Users can install Concur and TripIt on their personal devices if they are using the technology for their own travel. For more information, visit the UTA Prohibited Technologies Security Policy.